Inbound Technical Support – German Market (m/f) – Lisbon

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Currently Kelly Services is recruiting Inbound Technical Support – German Market to perform inbound support by phone, web form and email, for a project focuses on Antivirus Solutions.

Perfil do Candidato

– University frequency in the IT area or equivalent relevant topics;
– Native or fluent in German/Deutsch and good knowledge in English (spoken and written – mandatory);
– 1 year experience in technical support or similar functions (mandatory);
– Knowledge of IT (mandatory);
– Customer orientation;
– Advanced Image editing knowledge and proficient in dealing with cameras;
– Ability to manage conflicts.


In a contact center environment, the Assistants will deal with Database issues, Technical support (access, login/password reset, errors and installation procedures), Network and troubleshooting.

Condições Contratuais

– Base salary (x14 months) + Meal Allowance + Monthly Performance Bonus + Private health insurance

Schedule: Full-time – 8 hours per day – 7am and 4pm, from Monday to Friday

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