Customer Support Analyst – Fluent in Deutsch (m/f)
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Kelly Services is recruiting Customer Support Analyst fluent in Deutsch (m/f) for an enterprise situated in Lisbon.
Are you looking for a stable and good working professional environment? Are you fascinated with software business and have experience as customer support? Then we have the right job for you!
Perfil do Candidato
– University frequency in the IT area or equivalent relevant topics;
– Native or fluent in Deutsch and good knowledge in English (spoken and written – mandatory);
– Experience in technical support or similar functions;
– Passion to service end-customers (B2C);
– Excellent communication skills;
– Analytical thinking and organization;
– Resistance to stress;
– Strong customer orientation.
You will be allocated to a customer support operation and your main task will be first line technical support, troubleshooting and handling of incidents by phone and chat.
– Attractive salary package, Language bonus and performance bonus;
– Possibility of career development;
– International spirit;
– Challenging, responsible and varied tasks;