Customer Service Representative – Portuguese Market(M/F)

Customer Service Representative – Portuguese Market(M/F)


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We are currently recruiting Portuguese speakers to perform the role of Customer Service Advisor to one of the best social networking service, that connects people to unique tourism experiences. We are seeking people with the passion for tourism willing to help every customer to feel at home away from home. Based in our office in Lisbon you will be integrated in a team that provide support to their community with an easy, informative, safe, and fun experience. We are looking for new talent with commitment to build with SITEL Portugal a successful career.

Education
  • High School diploma OR directly related work experience
Experience Target
  • Call Center experience;
  • Excellent Communication skills and Client oriented.
Knowledge/Skills/Abilities
  • Portuguese native speaker (eliminatory);
  • Strong English knowledge both spoken and written (eliminatory);
  • Excellent listening and written/oral communication skills in supported languages
  • Patience, empathy, and ability to manage stress;
  • A motivated and enthusiastic personality
  • Self-organized, planning and prioritization skills
Pay Rate
  • Full-time 8h/day between Monday to Sunday
  • Rotative shifts
  • Career opportunities and good work environment
  • Base salary (x14 months) + Meal Allowance + Monthly Performance
  • Training fully paid by SITEL and included in the work contract
  • Career opportunities and good work environment
  • Private health insurance to all employees, after 6 months of work
Other
  • Starting date: June 2015 (in Lisbon)
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