Customer care agents (m/f) with fluency in French and Flemish – Lisbon


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Kelly Services is a leader in providing workforce solutions.

We offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013.
Right now, we’re currently recruiting Customer Care agents (m/f) with fluency in French and Flemish, for a operation whose client sells gift boxes and leisure activities, thus contributing to the development of the local economy and to the success of many businessmen and partners.

Do you like to help customers? Then we have the right job for you!

Perfil do Candidato

Minimum of high school diploma (mandatory);
– Native or Fluency in French and Flemish (mandatory);
– Fluency in English (is a plus);
– Previous experience as Customer Service or similar functions (preferential);
– Excellent communication skills;
– Analytical thinking and organization;
– Resistance to stress;
– Strong customer orientation;
– Proactive and adaptable;
– Flexible and committed.

Funções

As a customer care agent your main tasks will be work within the customer service team, ensure daily and period claims, handling process and perform activities in a timely and efficient manner and in compliancy with regulatory requirements, always with the client’s final satisfaction in mind. You’ll answer customer’s questions and doubts about a specific product or for example about how to buy a product.

Condições Contratuais

– Attractive salary package;
– International working spirit;
– Challenging, responsible and varied tasks.

Working place – Parque das Nações

If you are looking for an opportunity where you can make a difference, grab this opportunity!

We look forward to meet you!

Informação
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